Amazon has suspended 21 Air from its air-cargo network following the Miami runway crash of one of the carrier's freighters, the company confirmed this week.

The action targets 21 Air's flying under contract to Amazon Air, Amazon's air-freight arm. 21 Air operates a fleet of Boeing 767 freighters on charter and scheduled cargo service, with most of that capacity historically tied to Amazon's U.S. e-commerce network under ACMI — aircraft, crew, maintenance, insurance — agreements.

Amazon confirmed the suspension in coverage reported by 13News Now. The company did not specify how long the action would stay in place or how many flights it covers. The Federal Aviation Administration is leading the investigation into the runway excursion.

What's the commercial hit?

The blow lands first on 21 Air. Amazon is the carrier's largest single customer, and a prolonged grounding forces the airline to idle freighters or chase replacement charter work in a U.S. domestic air-freight market that has run capacity-tight through 2025. Transcontinental and intra-U.S. cargo demand has held firm, with rates steady to slightly firmer through the back half of the year.

Amazon absorbs the disruption with relative ease. Amazon Air's network is built around redundancy. Other ACMI partners — Atlas Air, ATSG, and Sun Country, the three largest remaining operators in its cargo grid — can absorb reallocated flying without a measurable shift in package transit times.

For shippers and forwarders outside Amazon's own package network, the news is a small plus on the supply side. 21 Air's partner carriers often fly commercial cargo on the side; suspension frees up Boeing 767 frames for charter and ad hoc work in a domestic market that has needed the lift.

What changed at Amazon Air?

The Miami runway excursion is the trigger. Details on the freighter's condition, cargo manifest, crew status, and runway condition remain under review. Until investigators and Amazon's safety teams clear 21 Air to return, the carrier's aircraft stay dark for Amazon Air purposes.

Amazon's own statement was brief. A company spokesperson told 13News Now the company had "suspended use of 21 Air," without elaboration.

What's next?

The investigation's preliminary findings are the next milestone. Once those land, Amazon will decide whether 21 Air resumes Amazon Air operations or exits the e-commerce giant's cargo grid for good.

Until then, 21 Air aircraft sit out of Amazon Air flying, and cargo that would have loaded onto those frames redistributes across the rest of Amazon Air's partner roster. The suspension tightens utilization at Amazon's remaining ACMI partners without, on its own, shifting the broader U.S. air-cargo market.